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From259US$ /night
Check-in
09Mar2026Select date
Check-out
10Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
-
Close to Playacar Beach
Great
8.6
/10
4.5
4.6
/5

Iberostar Waves Tucan is a 5-star All-Inclusive resort designed for family enjoyment within a tropical rainforest. The hotel features eight restaurants, four pools, and an official Dressel Divers center for diving enthusiasts. It is recognized for its efforts in sustainability and preserving local culture.

Rooms & Amenities

Iberostar Waves Tucan offers spacious accommodations with various room types, including Junior Suites and Two-Bedroom Penthouse Suites. The biggest rooms in the hotel feature a private terrace with ocean views and luxurious amenities. Each room is equipped with air conditioning, flat-screen TVs, and minibars.

Dining Options

Dining options include an international buffet for lunch and a la carte dinner showcasing popular Mexican dishes. Specialty restaurants feature Italian cuisine, Asian influences, and Mediterranean specialties. Guests can enjoy casual dining at snack bars located by the pool and beach.

Leisure & Entertainment

The hotel provides multiple leisure amenities, including four outdoor pools, a modern fitness room, and a luxurious SPA area for relaxation. Family-friendly facilities include Aqua Fun, where children can enjoy water slides and playgrounds. The Iberostar Star Camp program offers engaging activities for kids aged 4 to 17.

Location & Transportation

Iberostar Waves Tucan is 5 km from Aeropuerto de Playa del Carmen and is in proximity to key attractions like the island of Cozumel, reachable via daily boats from the Playa del Carmen port. The hotel is also close to the area's popular leisure parks and the ancient Mayan city of Tulum, which is about an hour away.

Must-do experiences

  • Visit the Frida Kahlo Museum for vibrant art and culture insights.
  • Savor local cochinita pibil at El Fogón for delicious Yucatecan cuisine.
  • Stroll through the bustling Playa del Carmen Street Market for souvenirs.
  • Explore the ancient ruins of Tulum for stunning coastal views.
  • Relax at Akumal Beach and swim with sea turtles in crystal waters.
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Select your room type

Iberostar Waves Tucan offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Accessible Room
2 persons
380 sq. feet 
2 King Size Beds
Shower
Balcony
Premium Tropical View
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Premium Near Beach
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Premium Pure Wellness
2 persons
380 sq. feet 
2 Double beds
Shower
Balcony
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Facilities

Iberostar Waves Tucan offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Archery
  • Yoga class

Services

  • Paid airport shuttle
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Dining Onsite

Iberostar Waves Tucan presents an enticing array of dining options that cater to diverse palates, immersing guests in authentic flavors and vibrant atmospheres. From a lively buffet bursting with local delights to intimate à la carte experiences, there is an ideal setting for every meal amidst the breathtaking natural surroundings.
Iberostar Waves Tucan Playa del Carmen Restaurant photo The photo shows a cozy and stylish interior, likely a wine tasting room or lounge. The space is bathed in natural light coming from large glass doors that offer a view of greenery and possibly an outdoor area. 

The room features a warm color palette
Iberostar Waves Tucan Playa del Carmen Restaurant photo The photo shows a brightly lit restaurant interior. The ceiling is high and features a thatched roof supported by large, orange pillars. The walls are painted in a vibrant purple. 

Numerous tables are set for dining. Many have green and white checke
Iberostar Waves Tucan Playa del Carmen Restaurant photo The photo shows a bright and airy restaurant with a casual, beachy vibe. The restaurant appears to be indoors but has large windows or openings that let in plenty of natural light and offer a view of lush greenery and possibly the ocean. 

The decor

Buffet Tulum

International buffet with Mexican highlights
Ambiance
Family-friendly environment surrounded by exotic plants and wildlife, providing an open-air setting under thatched roofs.
Key Offerings
Enjoy a diverse selection featuring popular Mexican dishes such as tacos and a range of fresh appetizers, all tailored to delight families and groups.
Reservation
No
Breakfast: 7:00 AM - 10:30 AM, Lunch: 12:00 PM - 5:00 PM; open daily.

Palapa Sur La Marimba

Steakhouse
Ambiance
Relaxed outdoor dining experience, perfect for those seeking the warmth of a casual yet refined steakhouse atmosphere.
Key Offerings
Indulge in delicious cuts of beef grilled to perfection, ideal for a hearty lunch or romantic dinner under the stars.
Reservation
Recommended
Lunch: 12:00 PM - 5:00 PM; Dinner: 6:30 PM - 9:00 PM; open daily.

Bonsai

Japanese
Ambiance
Intimate setting that captures the essence of Japanese dining, emphasizing simplicity and elegance.
Key Offerings
Savor expertly crafted Japanese dishes, with an emphasis on fresh flavors in a serene atmosphere.
Reservation
Recommended
Dinner: 6:30 PM - 9:00 PM; open daily.

Mare Nostrum

Mediterranean
Ambiance
Charming open-air dining spot filled with coastal vibes, offering a taste of the Mediterranean surrounded by natural beauty.
Key Offerings
Experience delightful Mediterranean dishes while enjoying gentle breezes and the soothing sounds of nature.
Reservation
Recommended
Dinner: 6:00 PM - 9:00 PM; open daily.

Iberostar Waves Tucan Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1400 ft
Restaurants
Les Crepes de Paris
1.6 mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Xcaret
Xcaret
40-minute walk
Eco-archaeological park featuring natural attractions and cultural performances. Highlights include underground rivers and wildlife.
Quinta Avenida
Quinta Avenida
35-minute walk
A vibrant pedestrian street filled with shops, cafes, and nightlife. Ideal for shopping and local festivals.
Playacar Center Shopping Mall
Playacar Center Shopping Mall
10-minute walk
A shopping hub with a variety of stores and restaurants, perfect for family outings and casual shopping.
Cenote Calavera
Cenote Calavera
30-minute walk
A stunning natural sinkhole ideal for swimming and photography, offering a unique experience in nature.
Piste Cyclable sur Paseo Xaman-Ha
5-minute walk
Scenic cycling trail perfect for leisurely rides. Bicycle rentals are available nearby, making it easy for everyone to enjoy.
Fun Fitness Globetrotters
Fun Fitness Globetrotters
10-minute walk
Outdoor fitness sessions and classes for wellness enthusiasts. Join engaging workouts in a friendly environment.
Xel-Ha Park
Xel-Ha Park
15-minute walk
Natural aquarium park with snorkeling and water activities. A family-friendly adventure with various amenities and fun attractions.
Rio Secreto
9-minute drive
Underground river and cave system offering thrilling guided tours. Perfect for adventure lovers looking for unique experiences.
Les Crepes de Paris
Les Crepes de Paris
30-minute walk
Charming cafe famous for sweet and savory crepes. A cozy atmosphere featuring both classic and unique options.
INTI Beach
10-minute drive
Relaxed beachfront dining with an emphasis on fresh seafood. Great for lunch with ocean views and a laid-back vibe.
Centro Maya
Centro Maya
35-minute walk
Casual dining and shopping locale with diverse food options featuring both local and international cuisines.
Kool Beach Club
15-minute drive
Chic beach club with great dining and an upscale vibe. Known for its cocktails and stunning oceanfront views.
Los Fundadores Park
Los Fundadores Park
30-minute walk
Family-friendly park with live performances and a playground. Perfect for evening strolls and catching cultural shows.
Mamita's Beach Club
15-minute drive
Lively beach club with live DJ music and events. Known for its vibrant atmosphere and beach parties during peak season.
Jazz Café
10-minute drive
Intimate venue featuring local musicians, known for its weekly jazz nights. A great spot for music lovers of all ages.
Cinepolis Playa del Carmen
10-minute drive
Modern cinema offering a variety of films. Comfortable seating and snacks make for a great family-friendly outing.
Getting around
City Centre
Playa del Carmen5 min  ·  1.9 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)5 min  ·  2.0 mi
Cozumel International Airport (CZM)49 min  ·  20.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Iberostar Waves Tucan guests are invited to a full breakfast served for free. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
22
Former name
iberostar tucan
Property is also known as
iberostar wave tucan
hotel iberostar tucan
iberostar tucan all inclusive
iberostar mexico tucan
iberostar tucan transat

Reviews and Ratings

Feedback about Iberostar Waves Tucan from previous guests about their experience.
Review score
Based on 225 verified reviews
8.6/10
Great
88%
Recommend
Breakfast
10.0/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.7/10
Free Wi-Fi
8.6/10
Location
9.2/10
Staff
9.0/10
Value for money
8.2/10
Pros
Natural surroundings
Warm staff demeanor
Spotless resort
Fresh seafood
Cons
Loud theatre
Uncomfortable beds
Poor food quality
Guest reviews
based on 301 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Iberostar Waves Tucan
What are the check-in and check-out times at Iberostar Waves Tucan?
Check-in is at 15:00 and check-out is at 12:00.
How far is Iberostar Waves Tucan from Aeropuerto de Playa del Carmen?
The hotel is located 5 km from Aeropuerto de Playa del Carmen.
What on-site dining options are available at Iberostar Waves Tucan?
The hotel features four restaurants offering Mediterranean and Japanese cuisines, alongside a swim-up bar.
What are some highlights of the facilities at Iberostar Waves Tucan?
Facilities include an outdoor swimming pool, fitness centre, a kids' club, and access to a private beach.
What amenities can guests expect in the rooms at Iberostar Waves Tucan?
Rooms include air conditioning, a flat-screen TV, a mini-fridge-bar, a wardrobe, and a private bathroom with a shower.
Does Iberostar Waves Tucan offer a shuttle service to the airport?
The hotel provides a paid airport shuttle service.
What languages do the staff at Iberostar Waves Tucan speak?
The staff at the hotel are proficient in German, English, Spanish, and French.
What is the distance from Iberostar Waves Tucan to Playa del Carmen Maritime Terminal?
The hotel is located 3 km from Playa del Carmen Maritime Terminal.

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